CSU Supervisors

Check training statistics and pull basic completion reports.

Open Insights menu

NOTE: Live Trainings reporting is not at parity with reporting for Courses and Programs because Bridge has designed the reports by “progress” and “completions.” So while it’s easiest to see Course and Program completion rates at-a-glance in Insights, for Live Training data, we recommend always clicking Export in the upper right to get the detailed information about the Live Training completion dates. When the “completed date” column of the spreadsheet has a date in it, that means the employee is marked as attended. If the row is blank, the employee was not marked attended.

CSU Supervisor FAQ

Insights is your springboard to basic “training completion” reporting. The ease-of-reporting features available at Insights are continuing to grow. Find how to pull the most common reports from Insights in the answers and links below. From any of the Insights menu views, you are welcome to click Export in the upper right to see if the Excel spreadsheet for that view offers additional information (some do, some don’t).

NOTE: Visual representations of the instructions below will be available soon.

You can create custom reports in Insights by following this Bridge Guide. Custom reports are based on user enrollment and can be filtered by date, group, team, enrollment type, enrollment status, content type, and content tags. Reports are exportable as CSV files.

NOTES: You can view available tags in your Learner Library, right side. If you don’t see a tag for your department, please contact the My Learning support email.

The easiest report to pull for your team is Completions for My Learning Courses and Programs. Instructions to view individual Live Training completions can be found in the next answer below this one. Bridge is working to bring Live Training Reports to parity with those from Courses and Programs.

Open Insights Menu > Click DEEP DIVE under “What is the Progress of My Learners?” > In the upper left, choose your Time Frame, including the option of a Custom Time Frame > On the left Navigation Bar, filter by CONTENT TYPE by checking the Program or Course box. > On the left Navigation Bar, filter by TEAM by typing your supervisor name in the Search Bar and then checking your team box > At the top middle, choose Reporting by Content > Type the exact name of the Program or Course you wish to search in the Search Box > You will see a list of your team members who have enrolled in that Program or Course, and the percentage completion in that Program or Course.

Suggestion: Use Talent Development’s Supervisor Development Program, University Requirement as a test example for an exact Program name.

Open Insights Menu > Click DEEP DIVE under “What is the Progress of My Learners?” > In the upper left, choose your Time Frame, including the option of a Custom Time Frame > On the left Navigation Bar, Filter by team by typing your supervisor name in the Search Bar under TEAM and then checking your team box > At the top middle, choose Reporting by People > You will see your team members. Click the name you wish to search to bring up ALL the My Learning Content they are involved with. > To ascertain completions, click Export in the upper right to create an Excel file  > When the Excel spreadsheet downloads, open and sort by the column entitled Completion Date. This will clarify which content items, including Live Trainings, have been completed.

Icon used to symbolize a Course          Icon used to symbolize a Program          Icon used to symbolize a Checkpoint          Icon used to symbolize Live Training

Course          Program       Checkpoint      Live Training

The fastest way to gather Live Training session statistics beyond the Insights export is by asking a Bridge Department Administrator or Author to EXPORT DATA from the Live Training itself.

For a list of Departments and their Department Administrators, go to Content by Department.